What Exactly is Customer Service?
What is customer service? We hear those two words thrown around a great deal. “You must provide great customer service” “That business has dreadful customer service” Years ago it was…
The Psychology of Sales – Pitches that Rock!
How often have you seen an ad on television or in print and felt that the product was exactly right for you?What about services that are offered? Do you sometimes…
Your Needs are the Most IMPORTANT Issue!
WARNING: Rant alert!!!Ok here I am on my soapbox.I spend hours each day talking to people, online or in person. These people have one major issue in common. They all…
Please, Can You Help Me?
How often do you find yourself reaching out via live chat, telephone or social media for help with a problem you have?Anyone who has spent even as little as a…
What Before the How!
Every day I am asked questions about how to do webpages, landing pages, Facebook posts, set up social media accounts, produce advertising materials, find a particular client type, start or…
